Deletion request

Blitza account deletion

Users can initiate account deletion from this page or from the settings area in the Blitza apps and portals. The final production request form or support address must be filled before submission.

What to include

Send the email or phone number used for the account, the event name if known, and whether the request is for a payer, seller, organiser, or support account. Do not include passwords, invite tokens, payment-provider secrets, card numbers, or seller bank details.

What deletion covers

Blitza will start deletion or de-identification of account profile data, device bindings, support contact data, and non-required operational records after identity and authority to request deletion are checked.

Retention exceptions

Ledger, payment, settlement, dispute, fraud-prevention, audit, tax, and regulatory records may be retained when required. Those records remain event-scoped and are not used to make wallet value portable across events.